If you see the following message at the bottom of your page, it means that we have a new version of Blinkplan. This could happen several times a day, or only every few weeks - it depends on how much work is currently being done on Blinkplan.

Example screenshot

If you click the Refresh button on that message, and nothing changes, then it means your browser is "holding onto" the old version. This could be because you have several tabs open, or something else has gotten stuck.

Please perform a "hard refresh" then to force through the new version.

In most browsers on PC and Mac, you can perform a simple action to force a hard refresh. Hold down the Shift key on your keyboard and click on the reload icon on your browser’s toolbar.

There are also keyboard shortcuts to perform the equivalent hard refresh. Because there are multiple ways to do the same action, they will be listed below:

  • Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn’t work, try Shift+F5 or Ctrl+Shift+R).
  • Chrome or Firefox for Mac: Press Shift+Command+R.
  • Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.
  • Safari for iPhone and iPad: There is no shortcut to force a cache refresh. You’ll have to dig into settings to erase your browser’s cache.

After you perform the hard refresh, you should see the web page go blank, and the reloading process will take longer than usual.

If for some reason this still hasn't solved the issue, please try closing down all the browser tabs that are running Blinkplan, stop and start the browser, and open Blinkplan in a new Tab.